Court registries, consulates, notaries, hospitals, insurers, HR departments, the Canada Revenue Agency, pension plans, health insurers, banks, universities and landlords still receive faxes across Canada. Each has its preferred channels — My Account, provincial portals, member apps — and its own formal rules; what stays the same is the method: get the number from the recipient itself, state the file clearly on the cover page, keep the transmission report. Each guide walks through those steps for one type of organisation, with Canadian examples, and says plainly when another channel does the job better.

The method in four steps

  1. Go back to the source

    The number to trust is the one the organisation publishes itself: the letterhead of a letter you received, its official contact page, your contact’s email signature. A third-party directory may be years out of date.

  2. Aim for the right desk

    A large organisation often runs several fax machines. Ask for the one belonging to the office handling your file, not the switchboard’s.

  3. Make the page self-explanatory

    Whoever lifts the sheet from the tray does not know you. Reference, name, subject and page count must be enough to file it without calling you back.

  4. File the pair

    Store the transmission report alongside the precise file that went out. One without the other proves very little.

Why there are no numbers on this page

A court moves its registry, a hospital reorganises its departments, a consulate switches carrier: fax numbers change without warning, and nothing guarantees a list stays accurate for six months. Here, one wrong digit means a medical record or a court document landing with a stranger.

So we would rather show you where each type of organisation publishes its contact details and how to check them in two minutes. That information does not go stale, even when an organisation moves or restructures.

Pick a type of recipient

Every guide follows the same outline: why fax is still in use there, where to find the number, what to put on the cover page, what record to keep and which alternatives to consider.